Last updated: 10 April 2026

1. Who we are

Released Pty Ltd (ACN 628 576 027) ("Released", "we", "us", "our") is a Sydney based software consultancy. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains how we handle personal information collected through our website (releasedgroup.com) and in the course of our business.

2. What information we collect

We may collect the following kinds of personal information:

  • Contact details such as your name, business name, email address and phone number
  • Information you provide when you contact us, book a meeting, or fill out a form on our site
  • Information about your enquiry, project or commercial requirements
  • Technical information collected automatically when you visit the site, including your IP address, browser type, device information, referring page and pages visited
  • Cookies and similar tracking data, as described below

We only collect personal information that is reasonably necessary for our business activities.

3. How we collect it

We collect personal information directly from you when you:

  • Email us or contact us through any of our published channels
  • Submit a form on our website (for example, the contact form hosted by Monday.com)
  • Book a meeting with us using Calendly
  • Engage us for a consulting or delivery engagement
  • Interact with us at events, presentations or on professional networks

We also collect technical information automatically through analytics tools when you visit the site.

4. How we use your information

We use personal information to:

  • Respond to your enquiries and provide the services you have requested
  • Manage and deliver our consulting engagements
  • Send you information related to your enquiry or engagement
  • Improve the content, security and performance of our website
  • Comply with our legal and regulatory obligations

We do not sell your personal information, and we do not use it for unrelated marketing without your consent.

5. Cookies and analytics

We use Google Analytics (gtag.js) to understand how visitors use our website. Google Analytics uses cookies and similar technologies to collect information such as your IP address (truncated where applicable), pages visited, time on site and referring source. This information helps us improve the site.

You can disable cookies in your browser settings, or opt out of Google Analytics using the Google Analytics opt-out browser add-on. Disabling cookies may affect how the site works for you.

6. Disclosure to third parties

We may share personal information with trusted service providers who help us run our business, for example:

  • Cloud and hosting providers (such as Microsoft Azure)
  • Form and scheduling providers (such as Monday.com and Calendly)
  • Analytics providers (such as Google)
  • Professional advisers including accountants, auditors and lawyers

We may also disclose personal information where required or authorised by law, or where necessary to protect our legal rights.

7. Overseas disclosure

Some of our service providers store or process information outside Australia, including in the United States and the European Union. Where this happens, we take reasonable steps to ensure they handle your information consistently with the Australian Privacy Principles.

8. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure. These steps include access controls, encryption in transit, secure cloud storage and staff confidentiality obligations. No system is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.

9. Retention

We retain personal information only for as long as we need it for the purposes described in this policy or as required by law. When information is no longer needed, we take reasonable steps to destroy or de identify it.

10. Access and correction

You have the right to request access to the personal information we hold about you, and to ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant or misleading. To make a request, please contact us using the details below. We will respond within a reasonable time.

11. Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, please contact us first so we can try to resolve the issue. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

12. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on this page, with the "Last updated" date at the top.

13. Governing law

This Privacy Policy is governed by the laws of New South Wales, Australia.

14. Contact us

For privacy enquiries, requests or complaints, please contact:

Nick Beaugeard
Managing Director, Released Pty Ltd
nick@releasedgroup.com